Unfortunately, once you've placed an order, it is not possible to make any further changes. Please contact our customer support immediately and we will be happy to assist you. 

Once your order has been dispatched, you will received an email confirmation from our logistics partner with tracking information. To avoid delay in delivery, make sure you're available to sign for your signature-required package.

To find details about your orders, sign in to your Account. Once you've logged in you'll be able to see each individual order that you've placed with us. If you checked out as a guest, you'll not able to trace your orders.
Please contact our customer support for further assistance.

We apologise if you have not received your item. We want to resolve this as quickly as possible for you. Please contact our customer support within 14 days from the day on which you received an email confirming that the item had been dispatched.